Efficient, friendly and reliable
First of all we are 'reliable' ... you don't have to worry about your next day delivery or service; we are available any time on our main line and mobile numbers.
We pride ourselves on our service to our customers, unlike other companies offering similar products we don't wait for you to contact us to service your filter systems, we regularly keep in touch with all our customers, ensuring that their filter systems provide you with pure, clean, hot or cold drinkable water, 365 days a year.
Our Customer Service Team will take care of arranging your water system delivery and installation. We will contact you once when your machine service is due, and arrange a suitable time to perform works.
We'll make sure your cooler is maintained and sanitised to BWCA standards and we'll keep you up-to-date with new and alternative products.
We'll be there to respond quickly to anything you might need – including replenishment orders.
Our services include:
- Experience qualified advisors
- Island-wide coverage – rapid response times
- Personal service
- Easy to understand contracts written in English – no hidden clauses
- Pre-installation site inspection by qualified and accredited engineers
- Installation and commissioning by fully qualified and accredited engineers
- Water cooler maintenance and sanitisation service by fully qualified and accredited engineers
- Scheduled deliveries to suit you
- Bottle and cup recycling
- A friendly, efficient and pro-active customer service team
- Helpdesk support
- Reminders and confirmation calls
- Consolidated invoicing
- Direct debit arrangements
- Dedicated account managers for larger and multi-site customers
- Stock management service
- Real time delivery information
- Warranty and breakdown service
To find out more about our fantastic range of water coolers, water heaters and water filtration systems or to book a trial contact us today!